we’re really sorry about the email situation and have had a number of queries about how to clear your browser cache and cookies from your machines which IT have been suggesting as a possible solution.
Here is a link to Google’s advice page on how to do this, the below instruction are for Chrome but their webpage explains about how to do this from other browsers.
- Open Chrome.
- On your browser toolbar, tap More .
- Tap History, and then tap Clear browsing data.
- Under “Clear browsing data,” select the checkboxes for Cookies and site data and Cached images and files.
- Use the menu at the top to select the amount of data that you want to delete. …
- Tap Clear browsing data.
Please contact IT service desk if this does not resolve your problem.