Clearing browser cache and cookies

Hi,
we’re really sorry about the email situation and have had a number of queries about how to clear your browser cache and cookies from your machines which IT have been suggesting as a possible solution.

Here is a link to Google’s advice page on how to do this, the below instruction are for Chrome but their webpage explains about how to do this from other browsers.

  1. Open Chrome.
  2. On your browser toolbar, tap More .
  3. Tap History, and then tap Clear browsing data.
  4. Under “Clear browsing data,” select the checkboxes for Cookies and site data and Cached images and files.
  5. Use the menu at the top to select the amount of data that you want to delete. …
  6. Tap Clear browsing data.

Please contact IT service desk if this does not resolve your problem.

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